Access to and use of mensstudio.shop and the products and services available through the website are subject to the following terms, conditions, and notices (“Terms of Service”). By browsing through these Terms of Service and using the services provided by our website, you agree to all Terms of Service, along with the Privacy Policy on our website, which may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service.
We reserve the right to review, withdraw, or amend the services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of this Website or the entire Website.

Privacy

Our Privacy Policy, incorporated by reference in these Terms of Service, sets out how we will use the personal information you provide us. By using this Website, you agree to be bound by the Privacy Policy and warrant that all data you provide is accurate and up to date.

Pricing

We ensure that all details of prices appearing on the website are accurate; however, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you, we will treat the order as canceled. Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. Please note that the prices listed on the website are only applicable for items purchased on the website and not through any other source.

Product Information

While we strive to provide accurate descriptions and images of our products, we do not guarantee that the information is complete, reliable, or error-free. Our products may be copies or replicas, and we do not claim to be the official brand.

Discounts and Vouchers

Any amount of voucher or discount deducted at the time of placing the order,  deducted amount from the order value shall not be refunded on any cancellation or return of the order.

Payment

Upon receiving your order, we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.

Available payment options:
• UPI
• Debit card/Credit Card
• Cash on Delivery
• Net Banking 

Cash on Delivery charges (COD Charges)

COD charges of flat ₹150 will apply if the payment mode chosen is cash on delivery. If your payment is debited from your account after a payment failure, it is normally rolled back to your bank account within 7 business days. For any further clarification, you can email us at mensstudio170217@gmail.com

Order Status

You can check the status of your order by simply going to “order history” and referring to the status column for the status.

Service & Complaints

The satisfaction of our members is close to our hearts. Therefore, we endeavor to address your concerns as quickly as possible and always provide you with our feedback after receiving your input. For service inquiries, please contact our customer service department at mensstudio170717@gmail.com

Incorrect Order or Product Damaged When Received

We take utmost care while packing your order to ensure that the right product reaches you in the safest way. However, in case you receive an incorrect or damaged product, it will be replaced. The process is hassle-free. In such cases, all you would have to do is notify us on the same day of receiving the order by writing to us at mensstudio170217@gmail.com or calling us at the contact number mentioned on the Contact Us page, and your request will be taken care of. In case you fail to notify us on the same day of receiving an incorrect or damaged product, the product will be considered sold and will not be replaced or refunded.

Returns

No item purchased online can be returned at the store under any circumstances.

Disclaimer of Guarantee

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.You agree that, from time to time, we may remove the service for indefinite periods or cancel the service at any time, without any prior notice.You expressly agree that your use of, or inability to use, the service is at your sole risk. All products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, and title.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes constitutes acceptance of the new terms.